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If an exam/paper is missing, how is it tracked?

Students should always save a copy of their work just in case a paper is misplaced. If you are concerned that a paper is missing, please alert your site coordinator or a University College Center staff...

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What computer skills do I need?

You should be comfortable with your computer’s operating system, whether you’re using a Macintosh or Windows computer. This includes such things as where to find files on your computer, how to save...

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How can I learn the computer programs I need for my course?

Use our online Computer QuickGuides. If you plan to do your work at sites and University College Centers, step-by-step instructions are available and staff are glad to assist you. If you’re not yet an...

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Where can I get technical support?

Call the numbers below for help with the following: how to use one of the software applications listed above technical problems with site and University College Center computers the login process...

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I don’t own a computer. Where can I get access to one?

Computer labs are available at University campuses and University College Centers. In addition, ITV receive sites throughout the state have a limited number of computers for use by students. If you are...

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I plan to use my own computer. What hardware and software do I need?

For the best online experience, a broadband connection to the Internet is recommended. Many Internet Service Providers (ISP) throughout the state offer connections through Digital Subscriber Lines...

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How much time will this course require?

Online courses require as much or more time as “traditional” courses. Even though you won’t have to attend class sessions (typically three hours a week), plan on spending about as much time reading,...

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ITV Introduction

Orientation to Interactive Television Courses The following video requires a Quicktime plugin: Click Here to Test for Quicktime plugin on your Computer. If you have any problems viewing these videos,...

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Webconferencing FAQ

How will I access UC Connect? Using your Maine Street UMS ID, login at https://connect.maine.edu Do I need to install software or add hardware to use UC Connect? The only required software is Adobe...

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Adobe Connect Student FAQ

Connect FAQ for Students/Participants   What is UC Connect? UC Connect is a webconferencing system that enables live, interactive web meetings, virtual classes, on-demand presentations and courses, and...

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